Most local businesses treat Google Business Profile posts like Twitter circa 2012. A random thought, an unrelated image, a vague call to action. Then they wonder why nobody clicks. GBP posts are not social media. They are mini-ads that live directly on your knowledge panel, in search results, and on Google Maps. Treat them that way.
Why GBP posts matter more than people think
Three reasons posts are worth the effort:
- Visibility. A fresh post appears on your business knowledge panel. Searchers who click your name see the post immediately.
- Activity. A recent post shows searchers that the business is open and paying attention. A profile whose last post is a year old looks abandoned.
- Conversion surface. A post with a call-to-action button routes directly to your booking or call flow without a detour through your website.
And posts are free; the only cost is your time.
The four post types
Google gives you four post categories. Pick based on the job the post needs to do.
- Update: General news. Default option.
- Offer: Time-bound promotion with start and end dates. Good for a real, concrete deal.
- Event: A specific happening with a date and location.
- Product: Feature one service or item with price.
For local service businesses, Offer posts and Update posts carry the water. Mix them, and only post an Offer when you have a real promotion.
A 100-word formula
The sweet spot for a GBP post is 80 to 150 words. Less looks lazy. More gets truncated on mobile. Here is a simple 100-word formula:
- Hook (first 10 words) - A specific problem or promise. The first line is what searchers see before they tap "read more."
- Specific benefit (next 30 words) - What the reader actually gets, in plain language.
- Proof or credibility (next 20 words) - Years of experience, review rating, warranty, certification.
- Locational anchor (next 10 words) - Mention the city or neighborhood you serve.
- Clear call to action (final 10 words) - "Call us today." "Book online." "Get your free estimate."
Three example posts
Bad Post: "Thanks to all our customers! We appreciate your business. Have a great week!"
Mediocre Post: "We offer plumbing services in Las Vegas. Call us for all your plumbing needs. We have great prices."
Good Post (example for a fictional plumber; use your own real numbers): "Your water heater died at the worst possible time? We replace failed water heaters same-day across Henderson and Summerlin. Licensed, bonded, and 4.9 stars from 312 customers. Most jobs done in under 3 hours with 10-year parts warranty. Call us before your next cold shower. Same-day service available 7 days a week. Tap below to get a fast estimate."
See the difference? The good post is specific, credible, local, and action-oriented. The call-to-action button routes directly to your phone or quote form.
Images that work
Every post should have an image. A few guidelines:
- Real photos of your work, trucks, or team. Stock photos tell the reader nothing about you.
- Minimum 720 x 720 pixels. Square or landscape.
- Minimal text overlay. If you add text, keep it under 20 percent of the image.
- Avoid heavy filters. Natural lighting beats Instagram vibes.
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Our free GBP post generator drafts one Update, Offer, or Event post per run, ready to edit and paste into Google.
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One post per week is a sensible floor. Post more often only if you have real things to say and can keep quality high. Newer posts push older ones down your profile (and Offers end on their end date), so a regular rhythm keeps something recent on show.
Do not batch and dump five posts in one day. Space them out.
Keywords in posts
Work your primary service phrases and city names into posts naturally. Not keyword stuffing. Just deliberate inclusion of the phrases your customers actually search. Over time, your posts will describe your whole service menu and service area on your profile.
Calls to action
Google offers several CTA button options:
- Book
- Order online
- Buy
- Learn more
- Sign up
- Call now
For local services, "Call now" and "Learn more" are usually the most useful. Pick based on what your offer needs.
Offer post rules
Offer posts have their own rules:
- Title is 58 characters max. Make it punchy.
- Start and end dates are required. Use them.
- Include a coupon code or terms if applicable.
- Redemption link should go straight to a booking or checkout flow, not a long-form page.
Use Offer posts for real promotions only. Avoid fake urgency, such as a permanent "10 percent off" every month: readers see through it, and an offer that never ends is not an offer.
Scheduling and systems
Posting weekly by hand tends to break down after a few weeks. Build a simple pipeline:
- Every Monday, draft 2 posts for the week using the 100-word formula.
- Attach images from a weekly photo shoot or job site captures.
- Schedule or publish through the GBP interface.
- Track CTR monthly through GBP insights.
Or speed up step 1 with our GBP post generator, which drafts one post per run for you to edit.
Measuring what works
GBP insights shows you view and click counts per post. After a couple of months of regular posts, you will start to see which post types, topics, and CTAs get more views and clicks for your business. Do more of those.
Draft your next post
Free. One AI-drafted post per run, ready to edit and paste into Google Business Profile.
Start Writing PostsRelated tools
- GBP Audit - A 10-point self-check of your profile.
- Review Response Generator - AI-drafted replies to your reviews, for you to edit and post.
- Local Rank Checker - See where you show up in Google's local results for one keyword in your city.